Frequently Asked Questions

Last modified on 24th October 2018

Shipping Information

What Shipping Methods Are Available?

All our products are shipped with PostNL international. You can track your order with the number you get in your email.

How Long Will it Take To Get My Package?

Europe:

  • Standard Shipping (3-5 business day delivery, trackable, up to 500g): €6.95
  • Express Post: (1-2 business day delivery, trackable, up to 500g): €10.95

USA:

  • First Class Mail delivery (up to 0.5kg/360g): €14.50
  • Priority Mail delivery: €7.50 – €11.50 depending on order weight

Rest of the world:

  • Shipping is calculated at checkout. You can also work out your shipping costs in the cart by using our shipping rates calculator. The shipping cost will depend on the total weight of your order and your shipping location.

How Do I Track My Order?

You can track your order by clicking on the header link “Track your order” fill in your details and you can see where your package is.

Do I Need A Account To Place Order?

No, you don’t need a account to place a order. If you fill in all your details we can make sure the package is send to the right address and you don’t get annoying emails from us ;-).

FAQ Second Version

Do you have everything in stock?

Yes, we do have almost everything on stock. So if you please a order we can directly send the products to you.